TUNG LOK RESTAURANTS (2000) LTD / Annual Report
2016
9
TIONG HENG TEE
Chief Financial Officer
Heng Tee, a Fellow Chartered Accountant with Institute of
Singapore Chartered Accountants (ISCA), joined the Group
in January 2012. Armed with 20 years of post-graduation
experience in both private and Singapore public-listed
companies, he is responsible for providing strategic direction
for the finance team and oversees all key financial matters of
the Group. Heng Tee holds a Bachelor of Accountancy from
Nanyang Technological University of Singapore.
JOCELYN TJIOE
Senior Vice President, Administration
A diploma graduate in Business Studies from Ngee Ann
Polytechnic, Jocelyn is armed with many years of experience
in purchasing and administration. In her current capacity as
Senior Vice President, Jocelyn ensures the constant and
prompt supply of quality products and materials crucial to
the operations of the restaurants. She also oversees the
Administrative function of the Group.
VINCENT PHANG
Senior Vice President, Events and Caterings
Vincent joined the Group in 1998. With a career spanning of
28 years, he had worked in various hotels from Boulevard
Hotel to Le Meridien Singapore, as well as Fort Canning
Country Club. In his current capacity, Vincent is overall
responsible for the event and catering operations of the
Group. A graduate from SHATEC, he also holds various
certificates from the American Hotels & Motels Association,
Premier Sales & Marketing for hospitality professionals
from Asia Connect & HSMAI Asia Pacific and ‘More Sales
Thru Service Excellence’ from the Marketing Institute of
Singapore. At the Singapore Excellent Service Award 2004
organised by Spring Singapore and Singapore Tourism
Board, Vincent was presented with the Star Award for his
outstanding contribution and commitment to providing
top quality service. He is currently the Vice President of
Association of Catering Professionals Singapore (ACAPS).
CAROLYN TAN
Senior Vice President, Marketing & Corporate Communications
Carolyn joined the Group in 2002 as Marketing
Communications Manager. Armed with years of experience
in the marketing communications field, mainly from the hotel
industry, her past employments include top hotel chains
such as Westin, Hyatt, Holiday Inn, Raffles and Millennium
& Copthorne International. In 2003, she was promoted
to Director of Marketing, and in 2007, was appointed Vice
President - Marketing & Corporate Communications. In her
current capacity as Senior Vice President, she is in charge
of the Marketing, Communications, Loyalty Programme,
and Graphics Design teams, spearheading the marketing,
promotional, public relations, and membership activities of
the Group. She is also responsible for strategising plans to
maintain the corporate and brand identity of the Group, as
well as handling Special Projects. Carolyn holds a Bachelor
of Arts in Mass Communications from the Royal Melbourne
Institute of Technology.
CHUA POH YORK
Senior Vice President, Operations
Poh York joined the Group in 1985 as Assistant Manager of
Tung Lok Restaurant. Subsequently, she became General
Manager of Paramount Restaurant in 1993. In her current
capacity as Senior Vice President, Operations, she manages
and oversees the daily operations of Tung Lok Seafood,
LingZhi Vegetarian and Shin Yeh, as well as spearheads the
implementation of the 5-S system to improve workplace
organization in the Group’s restaurants, and mentoring
younger managers.
SHERINE TOH
Senior Vice President, Human Resource & Training
Sherine joined the Group in May 2012 taking care of Human
Resource and Training. She brought along with her more
than 20 years of experience in the professional field of
Human Resource and People Development. Prior to joining
the Group, her past employers include City Developments
Limited, Jurong Port, and The Singapore Technologies
Group. A veteran in human resource, strategic planning and
organisation development; with her rich experience and
strength in the human capital practices, she will definitely
be an asset to the Group. Sherine holds a Bachelor of
Commerce degree by National University of Ireland and
a Master of Science in Human Resource Management
conferred by The Rutgers, State University of New Jersey.
WOODY ACHUTHAN
Senior Vice President, Customer Relationship
Woody re-joined the Group in April 2013 handling customer
relationship management and service excellence. Prior to
joining the Group, he was with United Airlines as its Onboard
Services-Chief Purser and Instructor based in Singapore.
During his fifteen years’ service with United Airlines, he
taught trainees on service excellence, food and beverage
presentation skills, onboard marketing, and product
offering, amongst other training programmes. His personal
achievements include the “Five Star Diamond Award”, “Most
Valuable Player Corporate Award”, as well as Employee of
the Year 1998.
KEY Management Team
